How big is the zine?
At 5.5” x 8.5”, it is 80 pages long, including covers.
Last updated: September 01, 2020 07:51
How many contributors are in the zine?
There are 26 contributors to Issue V of Hazel, whose names can be seen on the Kickstarter campaign page, with clickable links to their social media or professional websites.
Last updated: September 01, 2020 07:53
Does my tier come with both the wooden pin and wooden charm?
The Well-Read Witch + Charm tier, Spell Book Collector Early Bird tier, and both Patron of the Light Arts tiers all have both charms included. If you would like to add them on, you may do so on the Add-Ons page here in BackerKit.
Last updated: September 01, 2020 07:54
How do we get the tote?
If you backed for physical copies of the zine, you will see the option here in BackerKit on the Add-Ons page to add the tote to your order for an additional $10 plus shipping.
Last updated: September 01, 2020 07:55
When is this expected to ship?
Mid to late October is our current shipping target window.
Last updated: September 01, 2020 07:56
How can I stay in the loop for more Hazel updates?
Follow @cottonbook on Instagram - http://instagram.com/cottonbook - for updates, as well as following the campaign page. By backing the Kickstarter, you will automatically get email updates every time we have something to share on the campaign page.
Last updated: September 01, 2020 07:57
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.